FAQs Utkarsh Collection

1. Why Utkarsh Collection?

Latest Fashion styles with exceptional customer support are the reason to choose Utkarsh

Collection over the other marketplace for fashion and style.

2. How do I cancel my order?

You can cancel your order anytime before shipment but you cannot cancel once your order is

shipped.

3. Can exchange/return the order after receiving the parcel?

Yes, you can easily exchange/return the orders after receiving the parcel. We have made our

exchange and return policies simplified and easy to understand for the convenience of our

customers

4. What if I receive a wrong or damaged product?

You can return or exchange if you get the damaged, wrong or stained product. We have very

simplified exchange and return policy that is easy to understand.

5. Why my package is returned?

  • a.Wrong or incomplete address
  • b.Invalid phone number or customer unavailable
  • c.Wrong postal code