RETURN & REFUND POLICY
How do i know if an item is eligible for return?
The majority of our products can be returned/ exchanged for another item or store credit. For items that can be exchanged, we support 10-DAY FREE RETURN/EXCHANGE policy as long as the returned items are unused, unwashed, and came back with all original bundling and labels.
What about my money?
You will get a credit voucher for the entire sum you paid which is legitimate until the end of time.
What if i receive a damaged/ defective/ wrong product?
We Quality Control all our transportation and packaging processes, however in uncommon conditions, on the off chance that you do get a harmed, flawed/wrong item or an incomplete order, just connect with us within 24 to 48 hours of getting your order with pictures at firstname.lastname@example.org and we will deal with the rest.
Do you have a reverse pickup service?
Truly, we have a free reverse-pickup service. We will orchestrate a representative of the courier company to get the item from you in 3-5 working days. It would be ideal if you keep the package prepared as you have received it with all of the labels and original packing intact and encase a duplicate of the bill or a paper with your order number. On the off chance that your pin-code isn't workable by our team, you should courier the item back to us at your own expense.
What is the process to return a product?
For India - our Customer Care Team on 9625984589 or at care@UtkarshCollection.com . We will require the order Contact number, items you wish to return and the reason.
For other countries - Contact us on 9625984589 or at care@UtkarshCollection.com
To what extent will it take to process my return?
It will take 10 working days for you to get a substitution or store credit.